Company

Purpose:

CitizenHawk was established with a single-minded focus: to protect companies’ brands on the Internet while helping ensure they receive the online traffic – and collect the revenues -- they’ve rightfully earned. We do it by efficiently and securely managing their various domains, by continually monitoring the web to expose typosquatters and other cyberscammers preying on legitimate businesses and their customers, and by shutting down and recovering unauthorized, often fraudulent domains specifically created to deceive online shoppers and others.

Results:

Today, CitizenHawk is one of the world’s top providers of online reputation and brand protection. We have reclaimed millions of dollars in lost revenue for our clients, which include some of the world’s best known companies and brands. Our success is based on an array of factors, including proprietary, patent-pending technology; an in-depth understanding of the Internet, domain management and e-commerce; superior client service featuring dedicated account management; and a flexible, consultative approach to each client engagement.

Pedigree:

CitizenHawk is a closely held, venture capital-backed company. Our primary investors include Maveron LLC, a prominent VC firm co-founded by Starbucks chief executive Howard Schultz. Maveron’s other noteworthy investments include eBay, Smartbargains.com, Drugstore.com and Pinkberry. Other noteworthy investors include Gary Kremen, founder of Match.com, and Mark Vadon, founder and chairman of BlueNile.com.

Our chairman is Jeffrey A. Pullen, who is also CEO of AudienceScience, Inc. Pullen has previously been a CEO, chief financial officer or chief operating officer for a variety of public and private companies in the Internet sector, including US Search, Commission Junction, ChemConnect and IMX Exchange. Our chief executive officer is David Duckwitz, formerly general manager for ValueClick eCommerce, senior vice president of operations for Commission Junction and president and general manager of Stamps.com. Our headquarters are in Aliso Viejo, California.

Our Approach

Our clients can retain us for a single discrete service, such as online reputation monitoring, or opt for a holistic, 360-degree program that provides comprehensive domain management, monitoring, brand protection and enforcement. We are completely transparent in our billing, include no hidden fees, and offer both subscription-based and performance-based pricing, depending on circumstances and client preference.

This client-centric approach, combined with our proven ability to not only effectively monitor online abuse but to actually recover offending domains and provide complete online brand protection, has attracted some of the world’s most prominent companies, including:

• Apple
• Priceline
• Macy’s
• Staples
• Morningstar
• Travelocity
• The Gap

• ProFlowers
• Lands’ End
• Omaha Steaks
• Lillian Vernon
• Pacsun
• Overstock.com
• LegalZoom.com

We also work effectively and cooperatively with advertising agencies, public relations firms, interactive agencies, law firms, legal services firms and others.

If you would like to learn about CitizenHawk, please contact us at 1-949-825-8174.